Items must be returned within 14 days after the order date.
If a returned item fails to meet these requirements, then we reserve the right to refuse their return.
When returning an item for a refund:
- Refunds exclude the cost of shipping (£3.99 per box to UK Mainland, £6.99 per box to Highlands and Islands)
- Return shipping is to be covered by the customer.
We do not offer the option to exchange at the moment.
How to return?
Please email email@example.com with your order number and we'll give you the address to return the parcel to.
If you refuse the delivery of your order, you are still responsible for covering the return shipping fee of the refused delivery. It is £3.99 per box to UK Mainland, £6.99 per box to Highlands and Islands).